Returns & Exchanges

At SofaSofa®, we want you to be completely enamored with your new furniture, which is why we offer a 30-day satisfaction guarantee on all pieces in our collection. If your selection isn't the perfect fit for your home, our streamlined return process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Item

  Carefully disassemble your furniture if necessary and place it back in its original packaging to ensure it remains protected during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, our specialized white-glove logistics partners will contact you to coordinate a convenient time for professional collection.

• 4.
  Receive Your Refund

  After our quality team inspects the returned item at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.